Hi everyone, I'm a SuperHost in Washington, DC with 330+ reviews. I'm starting to see more "strange requests" with reservation requests that often are making it impossible to accept. For example: *"We're going to be clean so I can only accept if you waive...
Latest reply by
Christine-N-Steve0
I understand and appreciate the need to remove telephone numbers from messages prior to a booking, but the system is recognising years and dates as telephone numbers and deleting them.Recently sent a message including years 2019 and 2020, these were remov...
Latest reply by
Peter2603
I have been Listing Owner with my wife as co-host and Primary on the listing for a almost 18 months. Last December 2018 something was changed on the Airbnb platform and there were major problems. But before that, when we would get inquiries on the l...
Latest reply by
William-and-Jane0
Hi (Please forgive any naiviety - I'm new to this!) I've had a potential guest contact me and make a request to book. She says she's arriving quite late (about 10pm) and as I have plans that evening and need to rearrange these, I've declined the request a...
Latest reply by
Ian-And-Anne-Marie0
Hi there, Recently all of the saved responses (maybe 10) that we use to respond to guests and send check in information etc. are all gone in the App. They're showing online via computer however not in the App. Since I am mobile more then tied to a de...
Latest reply by
Kim2165
Hi all, I have a guest who wants to book with me. When I go to their profile there is nothing written there. Surely there should be a write up about them? I see Airbnb says that I will only see their photo once they have booked, but surely they should hav...
Latest reply by
Ann91
I have filed multiple complaints and sent emails about Discrimination by a AIRBNB SUPERHOST CALL SERVICE PERSON only to be ignored.NO ONE WILL RETURN my calls. It has been since December and still nothing. I received on email saying it was being investig...
Latest reply by
Anatoli2
We're a Superhost team that would be delighted to assist with the co-hosting of your property in the Umhlanga, Sibaya and Umdloti areas.Our customised services include:Managing the listing (Optimise & maintain listing details, calendar availability & pric...
Latest reply by
Lance-and-Sharna0
Hey everyoneAfter Hosting for several years discovered what Instant Book really means and very disappointed with AIRBNB. Instant Book- any person(s) who has a credit card can Book your Space-no verifications of any kind and no photo.When we first Listed ...
Latest reply by
Carl5559