What hosts are saying

    Hallo!I had a guest recently who expected to check in at 12:30 am, after midnight!! I told him it was not possible for me to check him in this late and he asked me to cancel his reservation so that he could look for another flat. Now Airbnb has charged me... Latest reply by David126
    I have default bank account used as payout option. I need to change payout to another account I opened recently. I added the new account to payout method. However, I cannot make it default. There is option to make it default but nothing happens when I cho... Latest reply by Iskra0
    I don't get it: Airbnb advises that I can cancel an IB in the event that I'm unsatisfied with a guest (which begs the question: how can I know I'm unsatisfied with the booking of a guest before they have checked in, other than the fact that they asked a l... Latest reply by Robert78
    I sent my sister in the UK a host referral link. She must have deleted it by accident and asked me to send her another one, as she is now ready to list with Airbnb.When I touched the host refer button on my website I got a message at the top of the pag... Latest reply by Zee-And-Lyna0
    Two other hosts and I have four properties in Port Melbourne, Victoria (Australia). I have been listing multiple properties on Airbnb for several years, so I understand very well how listings and search results work. (When testing this issue, make sure th... Latest reply by Chris173
    Hello out there!I keep changing my base price on my listings but when I do a preview of them, it still shows my previous price.Can anyone tell me what to do to get it right please? Latest reply by Lindy6
    Unfortunately I had to cancel a reservation about 2 weeks before he was due to arrive.I had a plumbing problem which i couldnt resolve.After thinking long and hard about this I thought it safer to cancel than risk an unhappy guest.Imagine my surprise when... Latest reply by Helen3