Hi all! How do I clear my calendar after a guest changed their booking?I had someone who was planning to stay for a month and paid. After 2 nights he decided it wasn't ideal for him so we approved a refund for him and he left. Airbnb promptly took car...
Latest reply by
Gustavo42
Hi, I've changed my payout method on 31/08 and it still as "Pending" since then. Someone know the reason? They say that in five business days should change the status to ready but I still not receiving my payments. Thanks,Danny.
Latest reply by
Charindu0
HI there, My guest booking 16th Sept to 19th Sept , but ring me saying he arrive now in 10 min where today date is 9th Sept. He was sorry for mistake and was lucky i have extra apartment for him so I let him check-in and he won't end up sleep at street.. ...
Latest reply by
Leah16
Airbnb reports a 94% response rate but I don't see what message(s) or request(s) I would possibly have been late for. Is there any way to see the details of what's considered late vs not?
Latest reply by
Maj-Britt0
I live in Los Angeles. Recently Airbnb has been trying to counter claims that hosts discriminate, and I think they are taking great steps in this matter and trying hard. But, what if Airbnb itself is structurally racist? My questions comes from this: Los ...
Latest reply by
Kelly87
HiI've been successfully giving special offers to guests booking my new listing ... but today an enquiry came through and the function to offer a special has disappeared from my account. It only gives Accept or Decline. How do I get it back?Thanks in adva...
Latest reply by
Angela-and-Miles0
For some reason I did not receive a test notification of an enquiry from a potential quest. I do have availability for the requested dates, but the 24 hour response period has expired and I am unable to contact them through the usual route. Does anyone ...
Latest reply by
Matthew91
I have messaged my guest 3 times now about what time they want to check-in, but they have not responded to any. I also texted the number listed for them but the number responded and said it was the wrong number. They are supposed to arrive 7 days. Should ...
Latest reply by
Sandra126