Hosting

Our current guests staying in on property have been extremely rude, arrogant and demanding to myself and property managers. The property is a luxury 5 star self catering property yet the guests feel they should be waited on hand and foot. I am worried the... Latest reply by Nancy67

I recently started hosting and was thrilled when my calendar booked up almost immediately – I was anxious to get started and get positive reviews under my belt and accepted nearly every request I received without asking many (if any) questions. I’m learni... Latest reply by Melissa78

Hello! I have a guest staying tomorrow but I have made an alteration to the booking as they only booked for two adults but their two children (aged 2 and 4) are coming also. I therefore altered the booking to reflect 3 guests instead of two, I sent this a... Latest reply by Ange2

My airbnb account is saying two different things. It says that I have confirmed a booking but also that I need to invite them to book by pre-approving their trip and that my cottage is still open until the guest books. I am not sure what this means! Latest reply by Sharon114

I started hosting in March 2016 and have been quite successful thus far except for one thing...I can not get my guest to provide me an ETA and rarely do they check in during the time specified on my profile. As a result, and because I insist to be here f... Latest reply by Derek6

There was an item missing from my house when the guest checked out. I estimated the replacement value of it as $12 and sumitted a request through the resolution center. The guest offered $5 and now airbnb sent me a payout of $5. Is that final? Airbnb lets... Latest reply by Kenneth18

Hello I get the link to download about to add photo for mobile when I downloaded It come onether things like home page how can I do I want to add photo to finish my listing with mobile.Thank you.Omar Latest reply by Aristo-Purboadji0

We've recently done some renovations and had some house rules change, and I wanted let all our future guests know about the changes with out having to message them all individually (we do three rooms, so it's a lot of messages...) Is there a way to let up... Latest reply by David-and-Fiona0

Last week I had a guest who needed to stay an extra day. Since he could not figure how to do it, I went into change reservation for him. It said for at least 4 days after the guest left that it was waiting for the guest approval. Then on day four, it w... Latest reply by Stephanie6

Hi All, I have a lady wanting to stay at my apartment. She's staying nearby her eldery parents who are celebrating their 61st wedding anniversary in London. She's said she wants to book, but there is a small chance her parents health could curtail the tri... Latest reply by Donna15