What hosts are saying

    Last week I had a guest who needed to stay an extra day. Since he could not figure how to do it, I went into change reservation for him. It said for at least 4 days after the guest left that it was waiting for the guest approval. Then on day four, it w... Latest reply by Stephanie6
    My guest made an instant booking on my flat (while I thought the instant booking was turned off) and claim that they booked it for their parents. They have no profile photo and only just created the account with no previous reviews. So i am a bit hesitate... Latest reply by Donna15
    Can anyone let me know if and how I can leave negative feedback on this matter on the hosts page?Feeling really disappointed. I would never do this to any guests. Here's my story.......The host cancelled us saying that we were double booked, this infact ... Latest reply by Donna15
    I have a two bedroom apartment. I have currently listed it as a one bedroom & lock my bedroom door. Sometimes I would like to list it as a two bedroom when I am away. How do I do this? Latest reply by Justin51
    I took a booking two months ago for one night. Then last week I messaged them asking what time they would be arriving etc.No reply.Then I messaged again 3 days ago and yesterday with details to get in to the property.Still no reply.I have also text them w... Latest reply by Sandra126
    Had a long term guest leave on the 5th of August and their payment still shows as PENDING. When will this be released? There really should be a way for hosts to contact Airbnb about these important issues - a direct help desk, something? Please reply Ai... Latest reply by Cory4