Hosting

Can I leave a review for a guest once the period is over? I have been out of town and haven't had access to my computer and want to leave a review for a guest of ours. Are there ever any exceptions made? Latest reply by Robin4

I wanted to show my house to potential future tenants (outside of Airbnb), but the current Airbnb guests (who are here for a few weeks) are not coorporating in coming up with a convenient time -- they say they want to be there but does not offer any conve... Latest reply by Robin4

My listing has been very well ranked for the last 5years, on the first page or second most of the time Since end of November, it is on the 5th page,called Airbnb so called "customer service"which roboticly repeated to me that they couldnt do anything abou... Latest reply by Sabine42

My guest has not been refunded for his stay, when should this take place, as it's been over 2 weeks and he's been charged three times. Latest reply by Nguyen5

Hi I was really upset today. I got a booking and then I realized it was a person from a company offering a service to help me administer my place. I don't think that should happen at all. the Text she sent me is in portuguese : Olá Ana Paula, tudo bem? ... Latest reply by Sandra126

I have an enquiry from a guest who would like to book with me Sunday - Wed for ten weeks. Is there a means of her doing so without paying ten separate booking fees, or is it possible for me to offer her a discount for all the relevant dates in one transct... Latest reply by Zandra0

Hallo, My guest Veronica from Washington, tries to book a resevation for the first time. She thinks that she made already a payment. She filled the payment form and send the request, but she didn't get any confirmation number and I also didn't receive her... Latest reply by Andrew90

I do not like the pricing changes. I do long term and miss the ability to set up a monthly rate. Because of the way the pricing works, I am never sure exactly how much my guests will be charged per month. Where do the recommended minimums come from? E... Latest reply by Dave-and-Deb0

Hello, I have within my description a notification that the price for a one night booking will be X amount, but the issue for me is that when a proposed guest makes an enquiry or a reservation I have to ask them to cancel their enquiry / reservation whils... Latest reply by Andrew90

Everytime I'm getting a message on Airbnb (iphone 6 9.2) I'm getting double notificiations. (I'm not getting text messages.) Is there a way for me to stop that? Latest reply by Cynthia-and-Chris1