Hosting

Does anyone know if the information in the home safety section/card is public, or only available to guests once they have booked?We have combination locks on the gate in the fence around our back yard. If someone had to flee the house via the back door in... Latest reply by Marlys0

Hello fellow hosts, I'm in the unusual situation of possibly needing to cancel my own upcoming reservation as a guest in another property. I am a Superhost and know that I cannot cancel a guest booked with me or I would lose my status but can I cancel as ... Latest reply by Jodi-K0

Hi!I am a relatively new host but due to the number of rooms I have, I have already got a bunch of reviews. A trend I have noticed is that I often get 5 star ratings by a guest in all categories except for overall experience. I want to try to get superhos... Latest reply by Ange2

Hello,Has anyone else encountered this:I have accepted a guest reservation and it has been confirmed. I offered my cell phone number for any issues or questions prior to and during their stay. I received a message stating that my number would be "hidden"... Latest reply by Soniya0

I have a daybed in my apartment and wish there was an option to select this when listing my sleeping arrangments. It's not a pullout couch but it's also not just a couch so there's really no in-between option. Airbnb can you help rectify this please? Latest reply by Whitney6

Hi All, I hope someone can help me.We have guests booke for tomorrow but have not been given a time of arrival. We have to organise airport transfers and would have to be on the property to open the house/welcome the guests but have no flight-or other det... Latest reply by Alex174

So today I woke up to a screen on AirBNB saying all of my listings have been paused due to reviews under 4 out of 5. Has anyone else had this happen? I don't recall any warning emails. I have one 11 bedroom guesthouse so 11 listings and another guesthouse... Latest reply by Andrea9

Hi everyone,We rent our downstairs DC apartment and our WV vacation home through Airbnb and I have a combined 315 reviews and SuperHost status. I have never had to make a claim against a guest's deposit until this week. Last weekend our WV cabin was rente... Latest reply by Yotam2

Help - I have a guest who has just cancelled after one night. She stayed last night, and then rang me at 2.10pm. She had left my property and rang me to ask for a refund. On the phone, she gave 100 reasons - including bad phone signal, uncomfortable bed... Latest reply by City-Limits-Ranch0

The more I look into taxes on this site, the more shady Airbnb becomes. Not only does it appear they are holding 28% from me "for taxes" because I choose not to enter mytaxpayer info, but they also appear to be charging my guests for local taxes when the... Latest reply by Lauren18