I've been off and on the site all day answering requests and fine-tuning my listing. I just went back on to answer a guest's question, and suddenly there are NO message conversations with ANY of my guests! They show up in the list of messages, but when...
Latest reply by
MariaJose13
Hi, I left a slightly negative review for our last guests, since they left the flat untidy. Other than that they were fine, but our host/cleaner relayed that the flat was with lots of old food in the fridge and garbages wasn't taken out. We don't charge a...
Latest reply by
Andrea9
Have a split level home and rent out the lower level; living room, bathroom and bedroom. Guests want to rent when I am going to be away at the lake. The lake is an hour and 1/2 drive. I can be reached by smart phone at the lake. Is it ok to allow guests t...
Latest reply by
Donna37
I have a reservation that I accepted. Through that process the customer apparently was charged, but I did not get any money for him. I have gotten requests for a refund for him. What do I need to do?
Latest reply by
Shirley29
I recently had to help my daughter find a place to stay in London and Paris after she cancelled her plans to go to Turkey after recent events.I inquired to about 10-15 opportunities in each city. 2-3 hosts responded in about 2 hours and only about 50pct r...
Latest reply by
Jude7
The response rate in our account is showing 0... but I have responded immediately to every message -even the ones I received at 3:00am! I do not log in to my airbnb account. I usually answer from my phone via text messaging. Any ideas? thanks!
Latest reply by
Melanie58
http://www.bloomberg.com/news/articles/2016-07-07/wooing-governor-cuomo-airbnb-boots-2-233-new-york-city-listings I'll leave the commentary and editorials to others
Latest reply by
Gladys8
Hi EveryoneAny body know how I can contact the airbnb team directly ? I have unsolicited accommodation offers from an unknownowner.Thanks Guy
Latest reply by
Victoria57