What hosts are saying

    I have only hosted four guests so far, but two have left behind items. The first I found within 15 minutes of her leaving so she came back and retrieved an earring. The second family left early in the morning, and despite me contacting them at 7:30am, t... Latest reply by Helen56
    I've been off and on the site all day answering requests and fine-tuning my listing. I just went back on to answer a guest's question, and suddenly there are NO message conversations with ANY of my guests! They show up in the list of messages, but when... Latest reply by MariaJose13
    Hi, I left a slightly negative review for our last guests, since they left the flat untidy. Other than that they were fine, but our host/cleaner relayed that the flat was with lots of old food in the fridge and garbages wasn't taken out. We don't charge a... Latest reply by Andrea9
    Have a split level home and rent out the lower level; living room, bathroom and bedroom. Guests want to rent when I am going to be away at the lake. The lake is an hour and 1/2 drive. I can be reached by smart phone at the lake. Is it ok to allow guests t... Latest reply by Donna37
    The response rate in our account is showing 0... but I have responded immediately to every message -even the ones I received at 3:00am! I do not log in to my airbnb account. I usually answer from my phone via text messaging. Any ideas? thanks! Latest reply by Melanie58