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How to change the language of the receipt

Peng100
Level 2
Delaware, United States

How to change the language of the receipt

Hello everyone,

 

I have tried countless methods, but the receipts generated by Airbnb are always in Chinese. Customer service told me that once a receipt is generated, the language cannot be changed anymore. This is ridiculous.

 

I modified my global settings as instructed, but no matter whether I set it to German or English, all my new bills are still in Chinese. Could you please tell me how to change the language of the bills?

 

Thanks!

2 Replies 2
Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Peng100 

I'm just checking - is this where you changed the language? Website menu "Language and Translation"?

Shelley159_0-1729095338327.png

 

Peng100
Level 2
Delaware, United States

Hi Shelley159,

 

Yes, as shown in the image below, I have modified all the parts that can be changed, but the invoice generated by Airbnb is still in Chinese. This is true even for the most recent invoice.

 

Peng100_0-1729158672462.png

Peng100_1-1729158724487.png