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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hi, We have been hosting for over 4 years and have had very good reviews. The guest that just departed booked for 30 days and is travelling the country. We kept the communication going before and during, and despite him being very quiet and recluse, see... Latest reply by Paula

I tried my best for the guest who arrived with a short notice (1-2 hours before check-in), but then was late despite I went to the property to wait them. So, I needed to cancel the job interview because of them being late, and had an argument with HR mana... Latest reply by Muslim4

Hello, My name is Sandra. My husband, Steve and I are new to Airbnb community. We are really excited about this journey!! We are located in Jackson, TN. We had a few guest and so far so good. We recently received a 28 stay request; however, there w... Latest reply by Helen3

Hello Airbnb community, I could really use some advice on how to handle a pricing oversight with a returning guest. A previous guest booked a 2-month stay from mid-January to mid-March 2025 after reaching out to let me know they were considering these dat... Latest reply by Justin1525

Hi there, I'm starting a new airbnb and there is a lot of security in my building. Question - If my guests are rowdy I will hear about it from the neighbours and the board. I would like to clarify the airbnb rules - if people are breaking the house rules ... Latest reply by Thomas4033

So I have a guest who booked with us for next week for 4 days. We host an apartment in our home. Last night, I got an email asking us if we would get candles for them because it was her friend's birthday. I asked for clarification, partially because there... Latest reply by Pat6671

hi - i just thought i posted this but it's not showing up, so i'll post again. My last 3 guests have all used excessive perfume, to the point that our bedrooms need to be fully aired out for several hours + deep cleaned before we can re-habitate our spa... Latest reply by Arif193

Hi everyone,I made a booking yesterday for 28-31 October and I was instantly charged around 200€ (as expected). The host then texted me that the apartment is actually not available (!), but the reservation page says "Your reservation is pending. [Host] st... Latest reply by Bhumika

I'm baffled. I recently had a guest stay in my house, who has just left me a review. I'm a bit upset, if I'm honest. I try not to take things to heart, but I've been an Airbnb host and guest multiple times and always go the extra mile to either make gu... Latest reply by Zheng49

Hi, I’m Casey. I’m very new to hosting. I have a new listing with Insta book turned on. Today we got a message from a guest asking for a discount, which we politely responded to stating we could not offer a discount. However, at the bottom of the message ... Latest reply by Zheng49