Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Since I lost my superhost I appear to have lost lots of bookings apart from one nighters. I have always got excellent comments about my service and provisions from guests! What can I do??? Latest reply by Debbie210

Hello all, I am retired and have been a superhost for 9 years. Sadly I have had to contact superhost support more times this summer than all the other years combined! Most recently I contacted them about my last guest who booked my place for 2 nights... Latest reply by Gabrielle84

Have you left guest a review only to know that they didn’t leave you any. What do you think could be some of the reasons?1) Maybe they are a private person and do not want their names/pictures/comments on anywhere. 2)They May not be someone who know how t... Latest reply by Lorna170

 Hello all, I got a superhost badge only after one month of being host on Airbnb. I’m so happy wish you all the best! Latest reply by Paula

Hello ! I’m Sarah, my partner and I have been hosting for 8 years now. I’m needing one thing that’s fabulous outside… golf put area? One of those cozy nests made by artisans Trying to make it happen for humans not just dogs. It’s been foggy as heck, the... Latest reply by Dawn241

28x SuperHost here… been around long enough when AirBnB wasn’t the trashy, ineffective call center it is today. Me: Hi AirBnB. I had a guest that never arrived. They left a fake, retaliatory review because I declined to alter their reservation or refund... Latest reply by Dawn241

increase in number of booking Latest reply by Till-and-Jutta0

Hello, I have started hosting not too long ago (around a week in now) and have 3 bookings so far. One guest stayed a weekend already and the other two are upcoming (1 in September and 1 in July), any thoughts on how I can fill up my calendar quicker? I'm ... Latest reply by Kia272

Hi, I have been a superhost for several years now with a total of 207 5* and 26 4* reviews, average 4.9* (now dropped to 4.86*). I've never had a serious issue with any of our guest, never had to claim damages or received a bad review. Once a guest overs... Latest reply by Yvonne423

How to get a so called "Superhost" to issue a refund when he suffered no harm. I had inadvertently booked the wrong dates under a no cancellation policy. However, I discovered and reported the error to the "Superhost" and to the Airbnb support immediatel... Latest reply by Kari3078