Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I urgently need help been paired with a super host in Nairobi Kenya….. I’m new to this and I wish to succeed in it, so I’m asking for an assistance urgently Latest reply by Cupids0

I too just encountered terrible service regarding the $720 host referral credit that I was supposed to receive. I met all the conditions. No one I talked to or messaged would give me a reasons that my credit had “expired”. I asked them to tell me when it ... Latest reply by Robert4572

So to set this up, yesterday I had a partial power outage (most lights and power sources were functional, the AC was not) on my property prior to a guest checking in for a 5 night stay. I filed a ticket with my utility company at 12:45 PM and they gave me... Latest reply by John5097

I want to discount a specific week and only that week and only if they book the entire week. I used to be able to do this by setting a custom rule but the above option appears to have disappeared Latest reply by Mike-And-Jane0

Since long no request for booking is ,why ? Latest reply by Jenny

Hello everyone, yes I've not been on site for awhile. My question. How has other host been finding this year's bookings? I'm practically getting no bookings at all. Latest reply by Mike-And-Jane0

Hi , I have less booking than last year , as we do provide all the guest needs and we had lowered our rates as well but still have less booking and reviews. Pls help us , any suggestions? Latest reply by Lily504

Hello, I am a Superhost of 5 years and have had my account suspended with no further communication for almost 48 hours. I have tried multiple times to get information from both Superhost Support and Safety, as this is a horribly distressing situation, bu... Latest reply by Sevonne0

I moved from SA to Tampa and in securing an Air BNB rental I paid first month of approx $4500 - R76,000 up front and agreed on the 2nd month of same to be debited off my card. I then discussed with the Host that I was looking at leasing a rental for a yea... Latest reply by M199

I had Instant Booking turned on and had to deal with a couple sets of shady guests because of it. I have it off now but would like to see host customization options to regulate how an Instant Booking can be made. Here's what I recommend as toggles within ... Latest reply by Mike-And-Jane0