What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0
    I received my CSV file today. Here are 4 big issues/mistakes I discovered: Reservations cancelled before 03/15 were refunded to guests in full however were not part of my payoutMost of dollar amounts make no sense and do not match the reservation amount... Latest reply by Breccia0
    Thought I would post how I handled an unpleasant situation that just happened in case it helps other hosts handle something similar. A self-described student booked my place with three others for two nights, June 1-2. Today is May 30th, a night I blocked ... Latest reply by Russell49
    Hi all This booking was cancelled by the guest on the day they were to arrive. She was very apologetic about the cancellation and in her messages to us, took responsibility for the cancellation. She insisted that it was her fault and that she didn't expe... Latest reply by Deborah941
    Hello Due to the spread of coronavirus, I would like to give my guests the option to cancel without penalties if they would rather not travel. (This would not be covered by the "extenuating circumstances" clause for people directly affected by coronavi... Latest reply by Georgina13