Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Last Thursday I received a reservation which then immediately was cancelled and message was blocked . Shortly after that I received a second reservation; this time Airbnb released my phone number to guest, property address and the door code. I looked at m... Latest reply by Joan2709

Hiya please reach out if you are looking for help to co-host your holiday homes. I can support with your booking s , guest communications , reviews, cancellations , check ins, changeovers , housekeeping.thanks for your time romana

I had to create a new account because my email had recently changed. That said, I found a cute little get away for my wife's birthday and had it all set up. Upon checking my account, I could no longer find my trip. I went through and even lost all the mes... Latest reply by Kia272

Hi all- new to this community and back hosting with Air BnB after a move and hiatus.my question is… is there a simple way to ‘bump’ my listing availability? I suddenly have 2 weeks opened up due to a cancellation on either side of solid bookings. I have a... Latest reply by Elisa

Just sent emails to Brian Chesky and Nathan: Joe Gebbia's actions are hurting AirBnB and hurting hosts. AirBnB shares are down almost 5%. Guests are canceling their visits. Hosts are dropping their listings. We opened our AirBnB for retirement income. W...

I'd like to change my cancellation policty to strict from moderate, but I'm worried it will chase away potential bookings. Has that been anyone else's experience? My inclination is that if they are actually serious about booking to begin with, it won't ... Latest reply by Mark-And-Dani1

This is a recent problem that I have run into. It’s happened about 3 times so far in 2023. It is usually a longer or mid term stay 7 days- 2 months. A guest is unsatisfied with something on a listing and calls support and states they want to leave. C... Latest reply by Cornelius29

I have a guest who booked back in August. She booked and blocked off Sept 6- December 16th. Due to no fault on our end she is wanting to cancel her reservation about 3 weeks into her stay because of “family issues”. We have our cancelation policy for long... Latest reply by Maine-Mom0

Hi there! I booked a place for February in Tucson which I'm very excited about but in the slight event that I need to cancel (before the cancellation deadline), I wanted to ask how I would receive back the $200 gift card credit that I initially applied to... Latest reply by Rob13136

I have a long term listing.... strict policy... Canada. I have a guest that initially booked to stay 4 months. He is already check in and 2 weeks have past. He decided to cut his trip shorter and leave 29th March. From what I see in future payouts he will... Latest reply by Maria23177