Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

THIS is why we traditional home-sharing hosts still matter. Here's a photo of the 'Thank You' card we received today from our first Airbnb guests in 9 months (I shut my Airbnb listing down last October after a two year sold-out run to take a break from... Latest reply by Susan1028

I supply all condiments , tea, coffee, sugar, milk, biscuits, sauces, soup so that if they are late there is something there for them, washing tabs and conditioner, all bathroom requirements. Do I need to supply cereal? Latest reply by Drew140

Hello to all of you, Harry certainly has by far a fantastic list and I am in support of everything he has to say in his post... a touch of "newbie" insight I might add: 1. ) Invest the time in creating a check in/check out list for guests - Some c... Latest reply by Christina772

I have some guests staying at my primary listing this weekend: they have never been to Canada before, and in fact, have never left their home country before. They asked many questions ahead of their trip, and one of the things they asked me was "What's t... Latest reply by Rowena29

Hey there everyone, When we prepare our home for our guests, we try to think of even the smallest detail to ensure everything is perfect. We want our guests to feel comfortable and enjoy listing! So, what happens when the roles reverse and hosts become... Latest reply by Greg-and-Lisa0

I know I am a slow learner, but in reality I never seem to learn my lesson! I have always said I pick guests pretty well, and on a surface level I do seem to have a good relationship with my guests. But when I look back on it, a substantial percentage e... Latest reply by Wei-and-Ting0

So I got a funny gift from a guest yesterday: it brightened up my very long day. I don't get gifts often, and when I do it's usually wine (one of the many benefits of living in wine country). The guests yesterday left me flowers (always a favourite) and... Latest reply by Casita-By-The-Texas-Bay0

Up until last December I never greeted my guests. In November we travelled and stayed at an Airbnb. The host greeted as was incredibly nice. A few things went wrong (including roaches) but my husband forbid me to give him a bad review because he really co... Latest reply by Inna22

Contrary to many hosts I find I am becoming more relaxed about simply accepting guests because they are guests. I can’t remember the last time I actually looked at a guests profile on booking and I have only declined a couple of times over the past year a... Latest reply by Alon1

I have been hosting for quite some time, So today I decided to start a conversation on " when things go wrong" It would be great and informational what you do when things do not go as planned with guests and how you remedy the situation to avoid a bad rev... Latest reply by Beth80