Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
Hello all, One gust sent a booking inquiry to me, after a small conversation, the guest said she wanted to see the house in person and make sure that the house fits her needs, can just leave this inquiry open untill she come to see the house? Or I needed ...
Latest reply by
Quincy
Good Evening,We are a new Host within the Airbnb community and have a vacation home in Negril, Jamaica. We reside in Canada. We are having difficulty setting up our payout methods. We have a Canadian bank with a U.S account. Our house listing prices ...
Latest reply by
Quincy
We stayed in an Airbnb in Charlotte in Dec 2023. There were several issues that I documented in my review and did so tactfully but honestly and stated I had photos of the issues. I am certain nothing I posted was contrary to Airbnb's TOS and my review, ...
Latest reply by
Connie585
Airbnb cancelled a reservation with no penalties. Guest did not show up after finding out I live in the apartment in my own area. He then bullied me for a full refund. Threatened to arrive on the last 2 days with 8 men and threatened to shame me on Social...
Latest reply by
Zheng49
Hey everyone, I’m hoping someone can help or has had a similar experience. I booked a place on Airbnb, and my bank statement shows I was charged $530 (equivalent in my local currency) twice on two different days. Both charges have separate authorization c...
Latest reply by
Staffan6
It is always great to host people and see various people come and visit you and learning from each one of them how to build best skills of host. I have learned from all the super hosts and our guests. We just thank you for each one of you.
Latest reply by
Quincy
Hi Airbnb, We'd a host with 2 homes - 4 listings - Every listing (Upper floors, basements) were titled "Entire Home" and they charged $140 cleaning fee per unit. 140 x 4= $560 a few times a week, they were charging guests in cleaning fees alone. (When the...
Latest reply by
Mike-And-Jane0
Hi Guys I added a co-host. The T&Cs said that a co-host doesn't have access to our pay out or tax details. However, as soon as the co-host started doing things for us, they kept getting the message that Air BnB had no bank details for pay-outs. I looked ...
Latest reply by
Helen3
Hello. My guest is leaving before time and is asking for a partial refund. I think is unfair. He got a discount for a month and he is leaving . I know he is not receiving the benefit discount for 30 days, but since he is staying only 12 night he will ge...
Latest reply by
Greg2406