Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

This happened in 2024 when I was travelling with my sister in Orlando. We booked a place that was hosted by J**l, and has confirmed details about luggage storage (10am and 11:30pm, he agreed and was paid for this). When we arrived Joel's place on the day ...

I have one day that shows "Host Unavailable". How do you get this to go away? I have someone who wants to book that day and is unable to do so. TIA! Latest reply by Emiel1

I have a minimum of 2 night stay. However, I have just received a booking for one night. Have checked my settings and it clearly states 2 nights minimum........help Latest reply by Laurel211

I want to leave a review as a guest of my latest airbnb stay in Germany but I cannot find the place in the app and website to write the review. Please let me know how to do it Latest reply by Elisa

Good evening, I am a student from the Philippines and sadly my National ID has not yet arrived and all I have is a digital copy of it from thr official site and a student ID. I already pain in full, what are my other options? i really want to book it. Latest reply by Elisa

Hi, have blocked out the airbnb listing calendar as elderly mother in law is coming to stay as can no longer live alone. However need to cancel 2 x bookings booked 6 mths in advance through Instant Book. How do I cancel these bookings? Latest reply by Mike-And-Jane0

Hi, Today I was checking my credit card statement and saw that my card has been recently charged for a AirBnB trip I didn't book. I could not find a helpline number or email to write to AirBnB support directly. Can somebody please direct my query to A... Latest reply by Rebecca

Kodėl niekas neieško mano buto, kas negerai? _______________________________________________________________________ Google Translation added by Community Manager: Why isn’t anyone looking at my flat, what’s wrong? Latest reply by Roma1645

I want to share this because I think every host should understand how serious this issue is. I left a guest a 1-star review, because the experience genuinely warranted it. As a host, we all know how this works: unless there is a very clear and provable po...

In recent years more international guests showing interest in visiting Pakistan, including travelers from the Middle East. As hosts, it is always a pleasure to welcome people from different cultures and help them feel comfortable and safe during their st... Latest reply by Saba222