Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

My host in Madrid is asking for passport numbers to report to the police as we are international travellers. Is this normal? And is the website ** safe?**[Link removed in line with the Community Center Guidelines] Latest reply by Sen1184

Hi! We are new hosts and have a cabin that will sleep 14, but have a request for a church group of 6 adult women and about 20 girls to come and the additional girls will camp in tents outside. I see the additional water usage, toliet paper, etc. Are there... Latest reply by Jamie1164

помогите нет ни одной брони что не так я новичок ___________Translation: Help there are no reservations what’s wrong I’m a newbie Latest reply by Bhumika

I want to make an offer for a house that I want to book. I stayed in that house 2 years ago. When I click on "contact host" to make an inquiry, the old reservation comes up, it doesn't give me the option of selecting dates etc. what do I do? Latest reply by Susan5510

Hi to everybody I am on the Isle of Wight. Ferry tickets are expensive to travel here. We have access to discounted ferry fares. I have to pay for them at the time of booking. Previously when I did Airbnb in 2017/18 I seem to remember that until quite c... Latest reply by Helen3

Hi - I got a booking auto confirmed and the guest has 11 reviews. The guest is arriving in 2 days. Out of 11, 2 reviews are bad in which both hosts are complaining about how dirty the guest left the house. The remaining 9 reviews are good. Will it be appr... Latest reply by John7474

Hi!Some days after rating eachother the host sent a claim of around 100euro for extra cleaning because we, according to him, SMOKED inside the room. Neither me or my partner ever ever ever smoke, and we were on vacation with our 5 months old baby. So we k... Latest reply by Sara-Simon0

Hi I’m new to this, I put my property live at the end of November, I have 5 bookings all just one or two night stays, all in December, nothing for next year, is it quiet in January for everyone? Would you expect me to get last minute bookings? I don’t wan... Latest reply by Sarah5648

Put a payment on a place in Clayton New York didn’t receive anything Latest reply by Mike-And-Jane0

Airbnb cheated me out of money, I provided all the evidence, but the support service ignores my arguments. Any guest can throw their clothes on the bed, do it and say that it was when they came, or remove three forks and say that there were three of them,... Latest reply by Breanna