Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I am Canadian and would like to hear how other hosts have dealt with the issue of hosting people from other countries that are threatening to invade or harm your country. I do recognize that not every citizen of an invading country will be a supporter of ...

Received a reservation request with some questions first from a new 2025 created profile, and when I responded to those, received this message, which made me immediately alert and I declined and reported them. Please be careful with any links sent in any ... Latest reply by Rex0

We're a SuperHost and have done well since we first put the property up a year ago. But in October, things slowed down dramatically and now they've stopped altogether. I changed photos, the headline and pricing and still nothing. I'm wondering what els... Latest reply by W-M-4

Hi all, I've been part of the airbnb community as a host for the past 9 months and so far most of our guests have been great with the exception of one last couple.They book booked their vacation about 6 weeks in advance, and upon booking I send all my gue... Latest reply by Alex

I've had my listing for over a month now and have not had any bookings. When I looked my listing up it is on the 5th page so its not visible .. how can I be seen? Any suggestions are welcome Latest reply by Brenda1727

I've booked a last min holiday to Tenerife and I keep getting this message when I go to pay "Your payment cannot be processed because your account is currently under review. Please try again later" I'm not sure what to do as its Wednesday today and I fly ... Latest reply by Alex

Hello community/Airbnb, I reserved a booking today and I received an email notice that stated the host hasn't yet confirmed my reservation.Also, it said that I wouldn't be charged until the booking was confirmed. However, I have in fact been charged alre... Latest reply by Joan2709

I have no way of easily adding seasonal rates. I have a ski rental home. It is very frustrating because if I allow bookings 3 or 6 months in advance the prospective guest thinks that the rates still apply when they don't. I usually lose the prospect on... Latest reply by Deb5175

Hi we are 10 guests but in booking reservation only one mentioned . for visa we need all 10 peopke name on booking reservation only. Latest reply by Elisa

Hello Community Centre TeamI want to ask if operating one house with two different email addresses is possible. I have a business partner whom I wish we could control our Airbnb. Sometimes I may be busy not looking at the emails and hence in need of leavi... Latest reply by Elisa