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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Why are guests only given 14 days to post a review on thier stay? I wasn't even home from my vacation yet when the time allotment expired. Latest reply by Helen3

Today I was surprised when I realized that the guests had been loading electricity to their car. They say that it so expensive to drive with gasoline. Whaaat. ? I think that the electricity should be charged afterwards when you check how much they used it... Latest reply by Bob297

We have a passive aggressive guest, how to deal with him? He has a 4 month booking for an internship and appeared initially to be a nice balanced young man. We have a 3 level home that we rent the lower floor entire unit out , we advertise it as shared ... Latest reply by Shelli-Luke0

I am not sure how to handle guests that leave their children unattended in my home for several hours while they are out. My insurance states I am responsible for minors in my home so I not sure what that means when they are children of guests? I hav... Latest reply by Susie268

We are really upset with Airbnb. We have been super hosts for 7 years. Three young men checked in to our Airbnb home yesterday. They ended up breaking 3 of our house rules. Four trucks and 9 or 10 people stayed the night. Maximum guests are 4 people.... Latest reply by Marie7084

I have had my feedback removed because it breaks content and feedback policies, even when I tried my best to make it objective, and avoiding harmful or potentially insulting comments. This made me feel extremely frustrated because I was not able to commu... Latest reply by Pat271

Tea Heaven Villa located in Ahangama - Sri Lanka with 2 Cabanas (Chalet)..facing beautiful tea plantation..very Quite and calm surrounding area..Home made organic foods, variant of garden fruits.. Renting scooters for guests. Please check the reviews for ... Latest reply by Bhumika

The worst site I have come across for renting a houseDeceive people, employees are not competent Latest reply by Mike-And-Jane0

Hello. I have been trying to get someone to give me a call regarding my rights as a guest to cancel due to rodent droppings and cleanliness. Please let me know how I can discuss. Requested a manager call 3 times. Nothing! @catherinepowell Latest reply by Mike-And-Jane0

I have the strict cancellation policy and had a guest that wanted to cancellation the night before they were to arrive. They wanted me to refund their money. I told them that even though I don't have to, I I would agree to refund any amount I make if the ... Latest reply by Mike-And-Jane0