Hello everyone,
You may have noticed that there is an option to mark responses as a Top Answer.
We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts.
What are Top Answers ...
Latest reply by
Quincy
Hi all! I think it would help the host if the star ratings were present on each guest review. It seems a bit disproportionate that an individual for whatever reason, can make a significant dent in the hard work and succeses of a host.The reviews and ratin...
Latest reply by
Sheldon65
Hello, I've been on several trips this year with my wife, who booked the stays, but I was listed as a guest on the trip. The last review I see on my profile is from several months ago, but we've been on several trips since then where the hosts have review...
Latest reply by
Alicia753
I recently enquired about a long term rental on an apartment in Galway. The lady responded with the below - is this in fact the procedure and do I go ahead and send her a photo ID? "'...you are a very nice person and I can assure you we will not have any ...
Latest reply by
Bob297
Hello, this is my very first time to post since becoming part of Air Bnb community. As a frequent guest, we’ve never encountered such horrible and scary experience. We booked for 3days 2 nights with 2 families and 2 toddlers in total. We knew it was an ap...
Latest reply by
Lara-YaLun0
Do most people book Friday to Friday or Saturday to Saturday. My housekeeper does not work on the weekends so should I find a new one or is there a work around that someone could suggest?
Latest reply by
Mike-And-Jane0
Does anyone have a personal template that they use to provide an invoice. I have guest who is continually asking for an invoice, stating that the confirmation and trip receipt are not acceptable. I have never had to provide one and my guest is being dow...
Latest reply by
Adriana1674
Hi there! I do not have instant booking activated, so a possible guest made a request for reservation but I can't see what cancellation policy she has chosen. For me it is important to know to alert her about refunds, since I had problems with it before a...
Latest reply by
Fabianne0
Customer says he accidentally booked the wrong address. He is asking how he can cancel ?? And the cancellation policy. I am not to clear on that.
Latest reply by
Fabianne0