Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

looking for help to boast booking Latest reply by Till-and-Jutta0

I have a vacation condo rental. There is a big concert this weekend and have a 5 day booking with 2 guests. We are ground floor and I received a call from my neighbor at 12:30am that my guest walked into his unit and went to the bathroom was so out of it ... Latest reply by Kelli8

Hi, I just had a request to arrive immediately at 8:00 pm. The guest only had one review and no photo. Also two dogs. We do allow dogs. I didn’t feel right about it because it’s so late. How do you handle last minute guests who want to come immediately? ... Latest reply by Cheri336

We just had a guest check out who stayed with his family of 3 for almost a full month. He was very friendly and we talked to him a lot and he was very respectful. He checked out today and asked us to look around and showed us that he cleaned the place, re... Latest reply by Robbie131

Please help me to increase booking Latest reply by Till-and-Jutta0

I have lost my mobile phone and been locked out of our Gmail account so I am unable to access my Airbnb account that I am currently unable to access and have a current booking through. The number associated with my email is also outdated which I hadn't re... Latest reply by Bhumika

My bookings are slow here in fl this summer anyone else slow? Latest reply by Bhumika

Hello all ! I went to Airbnb safety team to report a possible gas leak because I had to cancel a guest and I have never done this in the 5 years I have hosted. note : this was on a Sunday, so I couldn’t catch a gas company here to check until Monday.I se... Latest reply by Helen744

Curious to know if have anyone has tried cross-selling services (for a fee) to guests.Some that come to my mind are providing Pack of groceries, fresh flowers when the guests arriveCurating options from small businesses like vineyards etcSelling goods tha... Latest reply by Helen3

On January 3rd, I reported a situation with a guest who had a party the night before at our property and had broken into one of our vacant units to allow their guest to stay there without our permission.They caused thousand in damage and refunds given to ... Latest reply by Anabelle11