Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Bonjour, j'ai reçu une réservation pour une nuit alors que mon site mentionne location à partir de 3 nuits, comment se fait-il ? Et cette date est bloquée dans mon calendrier. Je ne comprends pas pourquoi? Pourriez-vous m'informer à ce sujet? Cordialement... Latest reply by Bhumika

if you’re the CEO and or COO OF AIRBNB, my advice is to review the guys writing your algorithms as they are below par, given that they have created a flag on my account and many others from the comments below erroneously suggesting we (my family of 5 wi... Latest reply by Frances3408

Hello Fellow Hosts,I'm sharing this experience to see whether other hosts have encountered similar issues with Airbnb's review appeal process and account handling.I recently appealed a review left by Jessica ****** that I believe clearly violated Airbnb's...

I have a booking setting that requires all guests to book a minimum of 2 nights. This has been honored for years of managing my listing on Airbnb. I’ve now had 3 separate bookings over the last 2 months that have not honored that minimum. Has anyone else ... Latest reply by Greystone0

The property itself was fine and as described. However, the host's behavior and communication were completely unacceptable and unprofessional. From the very beginning, he showed no basic courtesy—no thank you, no sorry, no direct answers to my questions. ... Latest reply by Munawar3

*Hi Community Managers and fellow hosts.I am a superhost needing urgent help escalatin a review dispute for Reservation *. Frontline support has completely locked my case using automated macros, ignoring a blatant, objective violation of Airbnbs own core... Latest reply by Monica2341

Our guest told us in a message they cancel but they didn’t do it properly. So the dates are blocked now. What can I do? Thanks for help Latest reply by Petra258

We are new to hosting - having stayed in many Airbnbs around the world this is our first couple of months hosting. We have a bedroom with a kingsized bed, ensuite bathroom, mini fridge but no kitchen - it states it is for couples and Solo travellers. We... Latest reply by Shelley159

When ABnB first implemented the hide and seek for phone #'s the "call" button was available to call the temporary #. Now I can't find it and ABnB's help pages don't address this. Has anyone else been able to access the temporary #? Latest reply by Lorina14

I booked an Airbnb recently and I went to look at the host profile. I noticed that he has other listings for rooms in the same Airbnb. In the listing I booked it no where explicitly states that other AIRBNB guests will be staying there, however I assumed ... Latest reply by Danielle2082