Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Been superhosting for 3 years, but I am new to Bradenton/Anna Maria area. Our new property has been booked almost solid 90%+ occupancy… then April we have only 3 shorter length bookings. Is this normal for this time of year here in Florida? Slow down for ... Latest reply by Emilie

Is there a bug right now where last minute discounts are not applied? Latest reply by Emilie

Should/could I charge an extra fee for the use of my garage, esp for long term guests? Latest reply by Julie-and-Rick1

What do I do if my guest is getting a flag that their reservation is an unauthorized party. I'm guessing it's flagged because guest is 20 years old, said she is coming to town for a friends birthday and plans to shop. I've already pre-approved the booking... Latest reply by Greg2406

We recently had an extremely frustrating experience as a Host and I'd love to know if anyone thinks we have grounds to challenge the decision made my Airbnb. Basically we had a guest book a 1 week stay in our flat in London. Their very first message to u... Latest reply by Joan2709

Need some advice on what to do as Airbnb customer service fails to address my issue with a review. In this December I finally managed to list my second apartment on the platform, and I have received only 5 star reviews in the beginning, reservations were ... Latest reply by Mike-And-Jane0

Hi,Is there a feature that notifies you of new listings that meet your search criteria as a traveler? I started a wish list for an upcoming trip but would like a way to be notified of new listings for a specific city. Latest reply by Shibley0

Hello everyone! I just joined I’m looking for an idea, information, anything helpful really. I was just warned by airbnb representative that my listing could potentially be removed for invasion of privacy. A guest stayed in my property a week lawn company... Latest reply by Joan2709

hi, this is just something that I noticed: potential guests that inquire instead of book never end up booking. They always seem to ask an simple question like "how's the parking", I answer, and then I never hear from them again. It's not a big deal fo... Latest reply by Joelle43

We have a suggestion box, which I have found is a nice safety valve from nitpicky feedback in a review. Guests can tell you what they think should be improved immediately, feel heard and not even sign their name if they don't want to. We have actually got... Latest reply by Cheryl1130