Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hello everyone! I just joined I’m looking for an idea, information, anything helpful really. I was just warned by airbnb representative that my listing could potentially be removed for invasion of privacy. A guest stayed in my property a week lawn company... Latest reply by Joan2709

hi, this is just something that I noticed: potential guests that inquire instead of book never end up booking. They always seem to ask an simple question like "how's the parking", I answer, and then I never hear from them again. It's not a big deal fo... Latest reply by Joelle43

We have a suggestion box, which I have found is a nice safety valve from nitpicky feedback in a review. Guests can tell you what they think should be improved immediately, feel heard and not even sign their name if they don't want to. We have actually got... Latest reply by Cheryl1130

I don’t agree with lots of AirBnb policies as I feel like the more time goes on the freedom of choosing your hosting style is taken away piece by piece to benefit paying guests or AirBnb or both, but this one, I’m about to discuss, I really don’t see who ... Latest reply by Jason2631

When I download my payment receipt it only has a reference ID no name, which is what i'm required to provide to receive reimbursement through work. How do I get around this? Latest reply by Joan2709

My name is Jerona* my phone number is *and * Com Im trying to login into my account but it keeps texting a number i know longer have access to, I made a new account but got declined a request to book a listing due to my account being new and having zero r... Latest reply by Paula

Hello everyone I hope this new season is shaping up great for all of you! As the year comes to a close, it's always fulfilling to reflect on the milestones we've achieved in our hosting journeys. These could be anything from remodeling our spaces,... Latest reply by Paula

The host is new. Only one review. Something just feels...Off? ** **[Identifiable listing removed in line with the Community Center Guidelines- Please note that is not allowed to post a listing link unless posted by a listing owner] Latest reply by Bhumika

I've just reserved a place in London for our trip that is 1/4 of the price of other similar properties in the same area. There are no reviews as yet. Is this a low cost since it's new on the platform or is this an attempt at scamming people? Latest reply by Elisa

I often use Paypal as my payment method when purchasing things online so I don't have to enter credit card information. In Paypal, I have the preferred payment method using a credit card. I do also have my bank account linked to Paypal but I never use tha... Latest reply by Lisa9974