Airbnb updates

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

(Last updated 3 May, 2023) It is important to know that the Community Center is part of the Airbnb platform and Airbnb’s Terms of Service , Privacy Policy and Community Policies, including the Non Discrimination Policy apply to your use of the Communit...

Airbnb fosters connection and belonging by embracing inclusion and respect regardless of a person's background or identity. As members of the Airbnb community, these are values that we all have a responsibility to uphold and protect. To foster a space ...

Earlier this year, we announced that hosts will soon be required to provide a specific set of amenities in each listing that we consider “essential” to a comfortable stay. Since then, we heard it was impacting some hosts’ ability to host successfull... Latest reply by Maya544

You asked: Can Airbnb make it easier to contact customer service? You’ve raised this important question at each Global Host Q&A, and we hear you loud and clear. Easy access to support when you need it, with quick and straightforward resolutions, is impo... Latest reply by Bill55

You asked: Can Airbnb offer hosts more flexibility and options to set our pricing? Leading up to the last Host Q&A, you asked for more flexibility with your pricing options. We went straight to the team that plans and builds these tools to see what’s on... Latest reply by Alex8558

Last year when CEO and Head of Community Brian Chesky was thinking of new ways to connect with hosts, he decided that several times a year he’d field top-voted host questions in a livestreamed Q&A session. After receiving an overwhelming 11,579 quest... Latest reply by Paula527