What hosts are saying

    Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Elegant-Homes-Retreat0
    Hi support,It is surprisibg to ne that you booted Me from Super host status. Everything has been flawless and well for years and then I had one guest who canceled and rebooked after check in time. Because of ooor communication up until on her part and ti... Latest reply by Marie8425
    I have had a strange sequence where two guests in a row have left negative reviews when before that everything was 5 stars and happy all the way. I'm not sure what the change has been - it's the same house cleaner but the upstairs people had become noisie... Latest reply by Joan2709
    Hello everybody, thank you very much for your help. I have sent a request for 2 of my properties to be listed in LUXE category. Its been now several months and the status of my request is still on «ESCALATED» What does this mean please? Latest reply by Andre21
    Need to add attachments to a quick reply that I send to every guest. It is a pain to have to go back into messages and then hunt down the image and attach it. Quick reply is not very quick IMO when you need to go back and send a photo through messages ... Latest reply by Mark5688