Stars

Stars

I think airbnb should explain a little better how this star rating works.
Most people think that a 5-star review means it was all a dream.
I've had a few hosts who have given excellent reviews and given it 4 stars and so I was wandering why.
They should understand that 5 stars means you will be 80-100% satisfied with your stay.
Thanks

18 Replies 18

I think my "favorite" thing is when a guest gives 5 stars in all areas, but only 4 stars overall for capricious reasons. I wish the overall score was an average of the 5 areas and an overall 4.5+ was considered superhost worthy. 

I agree.
Thanks

Christine3191
Level 2
Brisbane, Australia

Thanks you are right - most guests would think 5 stars is 100%. Also my ratings for each individual item were 5 or 4.9 but then some people gave me a 4 for overall even though I know they were very happy with there stay and had absolutely no complaints

Exactly that!
Thanks

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