Hi, it is new joining with airbnb. My property could not check in guest through airbnb,

Vuthy0
Level 1
Phnom Penh, Cambodia

Hi, it is new joining with airbnb. My property could not check in guest through airbnb,

 
4 Replies 4
Anneli0
Level 1
Helsinki, Finland

Hi!

My property is available, but it is not visible in Airbnb and my current quest cannot reserve more days... how can I get this fixed?

Victoria57
Level 10
Strathpeffer, United Kingdom

Hi @Vuthy0, there is no method in AirBnB to check a guest in, you have to do this how you want. We just say hello to the guest, takes their bags to the room, offer them tea or coffee and explain the house rules.

Hi Victoria

Thank you for your email, I have customer from Airbnb check in this morning and check out on tomorrow.

I don't have message or reservation from airbnb yet. Currently I have two account in airbnb.

1. Phnom penh River View Hotel

2. Phnom Penh River View Hotel & Apartment

Could you please all information to email address: phnompenh_riverview_hotel@yahoo.com or vuthyrn@yahoo.com

 

Look forward to hearing from you as soon as possible.

 

Thanks.

Christine1
Level 10
Glenbrook, Australia

This thread is an easy place to find great community guides and helpful topics made by the Community for the Community. This board will be a continuous work in progress, so if you would like to start your own help guide or have useful content in the Center you would like to share, it would be fantastic to include it here. (Just tag me @Lizzie in your post)

 

If you can't find what you are looking for in the list below, use the search bar at the top of every Community Center page to see if there is already a discussion going on: Search The Community: A Community Help Guide

 

Adding a Cleaning Fee by Dave & Deb 

Adding a Security Deposit by Dave & Deb 

All About Reviews by Dave & Deb 

Blocking Off Unavailable Date by Dave & Deb

Breakdown of Airbnb Guest Fee by Dave & Deb 

Change Price, Number of Guests, Check-in/out Dates by Dave & Deb

Charging Extra Fees for Services by Dave & Deb (New)

Change Cancellation Policy and Check-in/out Times by Dave & Deb

Community Center Settings by Dave & Deb

Contact Airbnb by Dave & Deb (Updated)

Delete A Listing(Deactivate) by Dave & Deb

Delete Your Airbnb Account by Dave & Deb

Direct Messaging on the Community Center: A Community Help Guide by Dave & Deb 

Extra Guest Fee by Dave & Deb 

How Much Does A Guest Pay by Dave & Deb

Payments: How Do They Work by Dave & Deb (New)

Preparation Time: A Community Help Guide by Dave & Deb 

Protect Your Airbnb Account - Two Settings You Should Enable by Dave & Deb

References by Dave & Deb

Reservation "Inquiry" or "Request" - What's the Difference? by Dave & Deb 

Same-Day Requests: A Community Help Guide by Dave & Deb 

Setting A Discount For Weekly/Monthly or Custom Weeks/Months by Dave & Deb

Setting Minimum and Maximum Night Stay by Dave & Deb

Setting Price on Calendar for Single or Set of Days by Dave & Deb

Snooze A Listing by Dave & Deb

Syncing Airbnb Calendar and Google Calendar by Dave & Deb

The Resolution Center by Dave & Deb

Unlist Your Listing by Dave & Deb

Updating the New House Rules Button by Jeet 

Weekend Pricing by Dave & Deb 

Wrong Price Showing for my Listing by Dave & Deb

Why Can't I See My Listing in Search Results by Jeet 

 

 

This is fantastic content by @Dave & Deb and @Jeet, thank you so much for all the time and effort you have put into making these for all the Community. 

               

Countdown has begun: Airbnb Open 2016 - Registration opens on June 12th, more here.

Looking to contact the Support Team, for details...take a look at the Community Help Guides