Help

I keep receiving sms messages but not in the inbox on Airbnb!!!! Latest reply by Laura313

Hi, can anyone tell me why it says on my home page that there is a $398 service fee charged to guests? It states "This helps us run our platform and offer services like 24/7 support on your trip".This is not correct as the service fee is actually only $8... Latest reply by Jessica-and-Henry0

How much should I charge for cleaning fees for my flat in Glasgow? Latest reply by Tracey---Bryan0

Hi, I was wondering on how to ensure that my next guests who are a family are added under the family collection which would complete my progress? Latest reply by Dean70

My guests reservation has started but they have only 4 in the party how do i issue a refund? Latest reply by Lisa1831

Hey, I have a question.someone who stayed at our Airbnb has taken some photos and wants to link our place to them is that possible? Latest reply by Emiel1

I just received my 1st reservation. She is to arrive in 2 days. How do I get paid? I don’t have Paypal or don’t feel comfortable giving my banking info to people I don’t know... suggestions? Latest reply by Emiel1

I recently had a guest that would not communicate with me on the use of our party room. She said she wanted it but wouldn’t give me details or work out payment. I made notes in the private note section. She ended up canceling.Then today I get a new bookin... Latest reply by Sara650

Hello, all of my superhost acc doesn't have the team feature. After countless calls with Airbnb, apparently it is said that existing accs with active listinglisti not have team feature . The only way for me to get it is to delete all of my listings and t... Latest reply by Emiel1

I am new to Airbnb. I received an enquiry from a potential guest with one positive review. When I checked on the views of my listing, I see zero view. I feel a little confused that someone wanted to book my room without viewing my listing. Anyone has a... Latest reply by Emiel1