Hi I am new and we have our 4th guest in our home I have 2 questions. 1) Each guest so far has asked me for late checkout. Check out is at 11 but they want 1pm or even 4pm do yall charge for late check out if so how do you collect and what do you say. 2) ...
Latest reply by
Rachel177
Hi, this is Carol here, a Superhost for three years now having five pperties which I rent out through Airbnb, three in the same tenement block.I would appreciate a response to my concern. A guest booked a newly refurbished apartment for himself and a col...
Latest reply by
Carol375
So I'm fairly new still here at airbnb and I'm concerned about my ratings for the neighborhood in which the house is it is beyond my control that others dont clean or take pride in there homes but the ratings for location is hurting my score what can I do...
Latest reply by
Gerry-And-Rashid0
Good Evening everyone, We had guest check in last weekend and were due to receive our payout on Monday 7th - we have been on the phone to airbnb support quite a few times now who confirm they are having some sort of issue and the payment hasnt been made. ...
Latest reply by
Mike968
Hello All, This question is specifically for Indian Hosts. How do you manage the cleaning and making the property ready for guests remotely? I am planning to put a property on airbnb but this one question has left me befuddled. Please suggest. Thanks,ST.
Hi, I want to describe my situation.I am superhost until I started hosting. So I know how airbnb works.I created my offers (3,2,1 year ago) so I am administrator and I should have all access to my all bookings.My co-host created her account few months ago...
Latest reply by
Judah0
Hello, I made a booking for 4 nights in Jakarta. The price was 46eur/night.When I booked I suddenly realised that tha payment became 472eur/night so that I had paid 472eur x 4nights.I can also see from my bank account that I paid above 2300eur.However, th...
Latest reply by
Sarah1945