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Dear all, When I am in, I can hear them leaving and coming in not even attempting to lock the door. I live in a town centre apartment block + having my door unlocked will invalidate my insurance should anything go missing. I placed a note on the door, eye... Latest reply by Olena15

I want to add a second property in a different location from my first property but I need to have different payment details (ie different bank account details). Is this possible?

i try to make reservation for 2 days but i what i receive when i enter my credit card details is : ""This credit card cannot be added at this time. Please wait and try again later. You may try to use a different payment method, such as a credit card or Pa... Latest reply by Helen3

I have a question/dilemma. I have a guest coming that has 5 reviews, yet it says "Recommended by 2 hosts." The reviews are not bad- some are kind of neutral, for example: "Overall were decent guests." Does this mean that 3 of them pressed the "no" button ... Latest reply by Ben205

I am a super host with 5 stars. I was doing very well until recently I can’t find my place even on the map of Boston. I called Airbnb and they say it is there and they can see it. I sent the link to my daughter and she can see it but no matter how I do ... Latest reply by Helen3

I often get alerts when a guest has checked in.I 'm wondering just how does AirBnB know when a guest has checked in? Is this based on the guest location? Latest reply by Paul1255

I have the moderate cancellation policy and a guest who is due to check in tomorrow asked me last night for a refund as they can’t make it. What do I do? It is peak holiday season here at the moment and the booking was made 2 months ago. Latest reply by Helen3

I think this is one of the most significant options to have for anyone looking to travel and is trying to get funds together. If you are a salaried employee, this provides a breathing room. However I have noticed that it doesn't allow you to clear your r...

Hey guys, First time here and I want to share some thoughts on my recent experience on damages and security deposits, as a guest. I know many of you have similar issues, but probably on the other side. But the logic applies to both sides, I believe. I b... Latest reply by Kanani2

I have an option at a long term stay. What do you suggest in terms of pricing. How much discount is appropriate? Latest reply by Jessica-and-Henry0