Help

Hi there,Our map location is currently showing in the wrong place.The pin is actually showing two streets down from where it should be. How do I change the pin? Latest reply by Anna1547

I requested more photos of the apartment from the host. The host requested my email, which I provided since i'm the one requesting more information. Airbnb posted "email hidden by Airbnb". Does this mean the host didn't receive my email? Latest reply by Steve143

i have changed my reservation and cancelled 1 room out of the 2 i initially booked. this was recorded fine but when do i get a refund? and by who ? thanks Latest reply by Gerry-And-Rashid0

Seeing as thought I told everyone last week the site was hacked, now that I have been proven right. I would like to know where my personal data has gone? The same data that the hackers were using to access my accounts last night, but failed because I s... Latest reply by John28

Hi, there is a person who is using an account from another person, it doesn't have a profile photo, doesn't say where are they from, and zero evaluations. For the terms we have they don't apply immediately, my criteria tells me to block this user and inf... Latest reply by Alejandra271

Hi, ive put PayPal in payment method. But there was one spelling wrong. But how I can get the money back from it? As I've add another correct email. Then default it. But the money is still in the error PayPal which I'm sure no one has that account. I tri... Latest reply by Ana1332

I am a primary co host and cant find where to sort the spit payment method?? Have been in payout preferences and there is nothing indexed with splitpayment on it? Please help Thank youNicole Latest reply by Ruslan3

Because of the added risk I wanted to charge people a little more for people that want full access to kitchen/stovetop/oven/BBQ. Is that possible? Or can I adjust the cleaning fee or security deposit for a special circumstance? I'm a am new at this an... Latest reply by Ian-And-Anne-Marie0

I just listed my place, and have people booking w/o me even approving it! I want the choice of who to accept, etc. What is going on?!! Latest reply by Sarah977

Can I list a house im looking after on behalf of the owner and have all payments go directly to them under my airbnb account or would they need their own account? Latest reply by Letti0