Help

I've reached a block with the id verification process, getting the message "ID has changed" or "photo is not clear" no matter how clear or how many times I send photos of my DL (with a good quality digital camera) and no other hint as to what is wrong. In... Latest reply by Lyn66

Hi everyone, I just requested to book a place which requires me to go through the step of verify my identity. I provided my identity card and it asked me to link to Facebook/Google/LinkedIn or take a video. I tried to conntect with Facebook, it opens a ne... Latest reply by Marjet0

Hello. My first ABB this weekend. I've asked my host some questions about checkin and the neighborhood as I won't have internet access once I leave my city. I am uncomfortable not receiving replies to my email. I called my host on the phone but she was br... Latest reply by Sarah977

My first guest that stayed in my house was not good, this woman almost burn down my house by turning on two heater at the same time. She brought her own heater, and she even threat me to give a bad reviews. I try to contact Airbnb, but it was impossible... Latest reply by Marcia167

On another listing of hers, she cancelled a guest's reservation 4 days before arrival. I can't get a hold of her. I'm trying to avoid this from happening to me. any help will do. Latest reply by Rene-and-Zac0

I had a guest book a one week stay at a family apartment in Hell’s Kitchen. she stated in her inquiry that it would be her, her husband, and their 9month old baby. Initially, I voiced concern, stating that the unit was on the 5th floor of a walkup and, w... Latest reply by Quincy

I’m getting ready to retire from teaching in June. I want to be sure I can be a host in California without endless rules and regulations. Could someone let me know what is going to be involved. I did find out that my county does not require one if the tax... Latest reply by Matthew285

Hi all, I Had a guest leave yesterday. I wrote a review and she wrote a review however her review although I can read it when I go into 'progress' it is not coming up on my listing. My listing also still only shows 25 reviews when it is now 26. Does it so... Latest reply by Matthew285

Hi. I have recently added my apartment to Airbnb as a host. ID is verified and the green light for listed is on. Everything looks great from my side. But when I share the link with friends it says the listing is no longer available. I am urgently wanting... Latest reply by Matthew285

I have generally been more than happy with Air BnB and the service it offered me for over two years. However I am having problems with the new Air BnB website design and I am not getting anywhere with the so called Air BnB personnel who make up what is c...