Help

I am new to hosting, so am perhaps missing something quite obvious. Please help me understand. I have smart pricing set with $195/night as the floor rate. I was just asked to let it from Feb 8 through Mar 31. That would be 51 days. I have a 60% discount t... Latest reply by Fred13

Hi there,Just a quick question, if I book to stay for a month via Airbnb and decide to alter the request to leave early, do I get a refund for the dates that I am not staying anymore or do I just get credit for a future reservation? Thanks Joanne Latest reply by Marit-Anne0

I have published one listing and even though i use and set the base price already,but the listing only show the smart price and it is TOO LOW.How can I control the pricing??Thanks so much. Latest reply by Marzena4

Hi there. I need big help. My host to be is misbeheaving, big time. I need to contact airbnb because the situation is dramatic. I rent with airbnb for years and never had such an experience. The guy is stalking me on watsapp, writing in the middle of the ... Latest reply by Marzena4

Hello I'm a newby here-first guests arrive tomorrow!I can't find where to set up a step by step guide for guests to check themselves in, using photos.Can someone PLEASE help me where to set this up in my profile.Thank you SO MUCH, Jennifer Latest reply by Marit-Anne0

I have pretty high guest ratings, and was a superhost. Three weeks ago, a propective guest tried to book my apartment, but kept getting notice "It is not possible to rent this property. Please contact customer service." Once I found a phone # for airbnb, ... Latest reply by Veronica275

Hello,I had smart pricing on for a reservation and I am questioning the logic behind smart pricing as it looks like someone was able to book for $200/ night when it is Memorial Day weekend and all other homes in the area are set for $350+. This is very di... Latest reply by Duane4

I was on hold for 57 min. That is the epitome of **bleep**ty customer service. Airbnb greed is growing to the point that they won't staff their phone lines but they are their to grab their high service fees. I hope you company suffers as a result of yo... Latest reply by Linda108

Is there any way to see changes made to an Airbnb account historically. We are managing several properties and need full access for several people to the account, but due to the latest changes in the UI, it's easy to make accidental changes. Sometimes dat... Latest reply by Ken7

When I first created my listing post airbnb suggested that I make my own link to make it easier for my guests to book my place. So it let me to have a link with a suggestion of a cover photo with it. My question is where to go in the airbnb apps to change... Latest reply by Emiel1