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09/04/2017 Resolution payout for resolution [Hidden] ,RM50.0 when only i will received the refund ?? who should i contact with ? Latest reply by Marzena4

i have been told by some of our guests that cleaning fees have been charged by airbnb yet we do not apply these fees as hosts. we also only get the reservation money not cleaning fees on top ............is this an issue ? we do use a cleaner and would lov... Latest reply by Marzena4

i have set up a listing for the open homes program and i want to make sure it is set up correctly. it is unclear whether i need to have availability blocked or unblocked. if i unblock the availability, will that make it bookable by the public? if i blo... Latest reply by Linda108

Latest reply by Lori71

I have a guest from Canada trying to make a booking, however they are requested to send me a message as they make their reservation. The dates they are trying to reserve would be 10/14/2017 - 10/15/2017. However when they try to send the message with thei... Latest reply by Clare0

Greetings,I have four listings on AirBnB. They are all active, and the calendars are clear. When I do a search for a six week period, none of my listings appear. When I narrow the search to one week, they all appear. Any ideas why? Latest reply by Nancy114

Hey! I have a question, when will I know when my guest from today checkes out? because my checkout time is 11am MST. It is currently 2:47 pm MST and still no notification that they checked out, does that mean they have filed a complaint with airbnb or is ... Latest reply by Cynthia-and-Chris1

My guestbook my room for 6 night at $36 ( = $216), AirBNB charged me $6.48 for service fees. I decide to refund partially my guess will it prorated the Service fees ?For example, if I refund him $100 Is AirBn adjusting the service fee to the amount the gu... Latest reply by Steve143

Hi, Our Neighbor is renting illegally her unit on Airbnb as she is not residing in the unit she is offering on Airbnb. On top of that she is asking her guest to park in our driveway which is causing us lot hassle as they are blocking our car which is park... Latest reply by Cynthia-and-Chris1

1. My Co-Host cannot see the "Stats" in his profile (earnings, views, etc..)....What can we do to fix that?? 2. Smart Pricing has failed me...it voided out Weekend pricing AND gave someone regular price for New Years..Ugh...Is it better to take off smar... Latest reply by Kelly149