Help

Hi there - apologies if this is a simple question, we're quite new at AirBnb. I hope I can get some quick answers. A guest has just messaged me saying they cannot make it. The booking is for today - we've received the message at 8.30am saying "sorry we ca... Latest reply by Wendy-And-Wes0

My stupid cleaning person forgot to leave the faucets running in the freezing temps we've been having, and my guests arrived to no water. I processed a refund, but the confirmation said my guests would be paid once Airbnb deducted from my next payout. Th... Latest reply by Helen3

Can anyone help me? I see no way to actually contact Airbnb about this.I have had a guest request a booking for dates that she does not want because she saw I was blocked on the dates she actually wanted. It's blocked because I am booked those dates. /-: ... Latest reply by Leila28

I cancelled a reservation because another member of the party had reserved my house for the same dates on another site. After speaking with them I realized they had too many guests for my home, and I helped them find another property. Now my dates are not... Latest reply by Gerry-And-Rashid0

Hi there,On my airbnb App it says that there are 5 Requests and 4 reservations. However I have accepted all requests that have come though, so not sure where the 5th request is, or where it has come from. Not sure why I can't see it.Does anyone know why t... Latest reply by Deanne11

Hi everybody I am working very hard to get the 'superhost' status and so far it was really rewarding to have guests. Recently I had three short stays and all wrote excellent reviews but they put a 3 stars of 'value'. The price is very low because it is lo... Latest reply by Gerry-And-Rashid0

I use List View on my various wish lists to compare total pricing, add notes, etc prior to booking. Unfortunately I needed to look at the Map View for a wish list and once selecting that view lost the ability to switch back to List View. Of course, I th...

I've been charged twice by Airbnb for the same booking. How do I contact their billing department to resolve this? Latest reply by Vi-Fay-Wong-Kevin0

Hi, Trying to load a payment preference.Entered the address, next page clicked onto transfer (South Africa) - next, it says redirected to secure page when you press next and then it freezes. Can anyone be able to help, I have tries for days. Thank you Mic...

Hi, I am a host in Singapore. May I know if I am able to use OCBC 360 account as my payout method? It has been showing error. Please help! And it seems that there is no way for me to contact the Singapore Airbnb Customer Care. It is so irritating especial...