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Dear Community please help, I have been hosting since 2012. I have a strict cancellation policy. I have a first time guest staying for two months. On Dec. 20th I received a call from a Airbnb caseworker named Kathi, she asked how things were going. I to... Latest reply by Gordon0

Hi;Air BnB sends me text messages when i get reservation requests and communications from guests. But when i reply, i get an automatic text back saying they can't send it because my number is associated with too many accounts. I have two listings for tw... Latest reply by Kevin188

This enquiry relates to any potential booking over the Christmas period 2017. I would like any prospective guest only to be able to book at least five nights from 22nd December 2017 to 26th December 2017, leaving on 27th January 2017. My booking status i... Latest reply by Linda108

hello,my guest is supposed to arrive tomorrow, but decided to come today, and now is unsure who is coming today or tomorrow. She previously was coming with the boyfriend, then she announced she was bringing, her cousin and boyfriend. I said ok, since the ... Latest reply by Anna446

I want to change the date of my booking (shorten by i day) but the refund is not the same as the cost of one day's hire. Why not? Latest reply by Helen3

Am a new Airbnb Host in Uganda (East Africa) but have not listed yet, i need to know how it can work because am an independent marketing person trying to market properties for chosen clients, however i need to know how it can work because i learnt that A... Latest reply by Kirstie

My card was charged 135.00 USD. I didn't have any reservations or guest request. What happend? How can i find out? Latest reply by Rusiko1

Hello, Reservation number: 294QDD My account was recently hacked and used by someone from a UK IP address. I was notified via email that my Airbnb account email address had been changed. I was not able to reset my password but oddly I could log in to my a... Latest reply by David126

Hi. Recently a potential customer booked accommodation and cancelled the booking moments after the booking was made. The calender still shows these dates as being booked when I check from another device. On my device those dates appear as cancelled (shad... Latest reply by Dede0

England british police Latest reply by David126