I got client's request, and try to answer, but have received an automatic email, telling me that my account has been disabled, and I need asnwer to the email address that they provided. So I answered to: account.disabled@airbnb.com, and got another automa...
Latest reply by
Haley3
Good morning Airbnb community!I have a guest that's very problematic. The other day she arrived to the property with a guy and they were both very drunk, so I didn't allow the guy to come into the property because he wasn't included in the reservation and...
Latest reply by
Lilian20
Hi, I am new to Hosting and have a query regarding the Host Guarantee AirBNB provides.In the policiy it says that it covers accomodation as listed on site - just checking this is accomodation only? We have a boat listed as part of the accomodation - Can y...
Latest reply by
Stef12
Is there a way to set a 2-day minimum stay for guests during the Thanksgiving and Christmas Holidays? I would like to keep the rest of the days as a oneday minimum.
Latest reply by
Blagoje0
hello fellow airbnbers,I listed my room in July and have been really satisfied with the results. We have been practically fully booked for 4 months straight. but the other week, I had to block 8 days for my parents who were coming to visit me from home, s...
Latest reply by
Trinity-And-Cristina0
Hi A guest is trying to place a second pre-booking, as the first one is expired, but whenever he tries to do it, the system requires his credit card. How to place a second pre booking when the first one is expired? ThanksMaria
Latest reply by
Scott80
I am receiving reservation requests at different prices (significantly lower) than what is posted on my calendar and listing. How do I contact airbnb to correct this?
Latest reply by
Stephen72
Hi, The last guest who stayed in my apartment decided to stay two extra weeks, so I sent him a change of dates which he accepted but there was a problem collecting his payment. I received a mail from airbnb saying his credit card did not work, and they w...
Latest reply by
--Stellar--0
HiI have hosted for a few months and it is going well. I have one more outstanding booking this year after which I will change which room in my house I rent out. I have closed my calender for the decorating & moving period. However I would like to start t...
Latest reply by
Nikki39