Hello, I have an enquiry from a potential guest who don't seem to be verified. Would it be best to decline them? Thanks, Shelley
Latest reply by
Andrea9
Hello, I am new as a host. After reading several comments on cleaning fees, I have understood that this fee is to have the place ( a room in my case) ready and cleaned when the guest arrives, or to clean the room when guest checks out. Does that mean that...
Latest reply by
Raffaele-and-Astrid0
Hi guys On my home page profile the cancellation policy as strict. My customer has checked in for 3 months however on the itinerary page it says "cancellation long term ,first month down payment and 30 days notice for lease termination" So does that mean ...
Latest reply by
Zoran12
Hi, I have selected the "strict" cancellation policy.But I have a guest wanting to book a year in advance...will they have to commit the 50% deposit right now when they reserve? Do guests pay as soon as they book anything on airbnb? Katerina
Latest reply by
Marit-Anne0
Hi everyone, Is there a way to shorten someone's review. It's not that it was a bad review but it got a little personal and would like to delete that part? Thanks,Kristine
Latest reply by
Sandra126
Hi everyone. I am new to hosting and i wanted to ask your opinion about instant book? Do you advice instant book to someone that is starting to rent here? Thanks in advance.
Latest reply by
Paul-and-Emily0
My guest stayed for 7 nights. The weekly discount rate is 21% but for some reason my guest was charged the regular nightly rate sans discount. The 21% discount makes the 7 night stay $703 instead of $773, but my guest was charged $773. My guest also was c...
Latest reply by
Lyn-and-Gavin0
Hi, I keep trying to put in bank account details for future payments and it keeps coming up with an error screen. This screen suggests I contact Airbnb /support but I am going in circles. What to do. RB
Latest reply by
Karen-and-Brian0
Hi All! I am brand new to hosting and have a question. I have a potential guest that reached out to me about reserving my room for 2 weeks in October. They went online today to actually make the reservation, however, it tells him the dates are not free. W...
Latest reply by
Dee33