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Airbnb told me that they have deposited 1 cent into my bank account on the 11 August, it is now the 24 August and no depositI tried to see if I have entered my bank account details in correctly but cant seem to find where to check this only where to add a... Latest reply by Stephanie115

Good Day! We recently discovered that the condo that our property management company rents on a fixed 12 months term is being sublet on a short-term basis through Airbnb. This is done without owner's approval and against strata bylaws in this builing. We... Latest reply by David126

I have a wonderful renter who had to go to the doctor due to an allergic reaction. The doctor isn't sure what it is .... but told him it could be my pillows or mattress. I feel so bad. This has never happened before. He booked for 33 days and is leavi... Latest reply by Linda108

I wish to reduce my rate now, but already have confirmed guests for 4 nights in the next week. Can I re-set the rate for the already confirmend guests to reflect the change? And saving them money. Thanks Gary Haupt Latest reply by Gary62

The problem I am having with the super host ratings is how AIRBNB determines the response rate. Does AIRBNB read some of the inquires we get? There is a reason a host does not accept or decline. There needs to be more options such as an acknowledgement of... Latest reply by Rebecca70

The Airbnb ratings algorithm tracks how many times we "accept" and "reject" bookings. The higher the ratio of acceptances to rejections, the better our exposure. I have had two instances recently of impossible requests made by people who were gaming the ... Latest reply by Fred13

Just because I do not respond to someone who states why they changed their mind not to book after inquring (which i responded to) my response time takes a hit. So are we required to respond to every non questioning message? One request took me over 10 hou... Latest reply by Fred13

I have not been fully paid for my reservation. There are funds missing that have not been paid out. Who do I contact? Latest reply by Gene10

can anyone advise - I have a guest trying to book- i dont require verified ID, but recently added my own verified offline ID and I think this has set a requirement for guests to now also add verified ID - can I switch this off,I cant seem to find a place ...

Greetings,I want to offer a flat price during a local, special event. But, on all other days, I want to offer a price for the first four people, and an additional price for each person after that. Is there a way to do that with one listing, or should I ...