Help

Before I didn't pay attention so much but this time I have a fresh booking for one of my room in our flat, for 3 nights and 1 night is just 16€ but as Airbnb calcutates 16 x 3 is really 47 ??? it could be a really small number but airbnb could earn just ... Latest reply by Barry20

We came home to find our garage door broken. It's never broken before. The guests didn't mention it, but no one else has been at the house aside from them. What can we do? We feel really disappointed that they didn't let us know that they had broken t... Latest reply by Mike77

A prospective guest wants to film a short student film at my place. I would like her to post some kind of refundable insurance or security bond to cover any potential damages. Does Airbnb have a way to do this and if so, what is the maximum amount and is ... Latest reply by Judie2

This was my guests first Airbnb experiance. They were really impressed(they told me) with the experiance. But---they left the room a mess! How do I gently tell them this is not a hotel but they are guests in my home? Carol Latest reply by Ange2

Latest reply by Roger17

I've had a couple of experiences now with foreign guests who didn't understand how to use an American bathroom--they left the shower curtain out, flooded the bathroom, and then walked off without even telling me about the huge puddles. You can imagine the... Latest reply by Melanie58

Good afternoon! We have just received our recent superhost assessment and were rejected. In May, we were told by an AIRBNB rep that they don't have any doubts of us achieving this status (this was after the mixup of the second cancellation). We meet all... Latest reply by Tim42

My dashboard tab is completely blank, despite me having 3 notifications that are supposedly supposed to be there. Is this a bug? Latest reply by Erik17

Hello. 2 questions. how do is turn on instant booking for every one? its on right now but under who can book it says "no one" and I cant change it. I have more than one rooms of the same kind. who do I change the availability to more than one?Thx in advan... Latest reply by Melanie58

Hi all! I was hoping someone may be able to help. I have a strict cancellation policy, but does this apply if a guest cancels during the "24 hours" that airbnb are waiting for their payment to be processed?Thanks!! Latest reply by Roger17