Help

Hi all! I was hoping someone may be able to help. I have a strict cancellation policy, but does this apply if a guest cancels during the "24 hours" that airbnb are waiting for their payment to be processed?Thanks!! Latest reply by Roger17

Hi guys ... Last night, I tried to reserve an appartment. This morning, I received an email from the host, saying that if I changed to a Saturday arrival (I had requested Friday), then all was good. We made this change and the booking was refused! I ha... Latest reply by Anonymous

Hi,Now I have a booking/reservation of a family with 4 children. I only have 4 beds.And, worse. By the new Spanish Law (mid May), I have a rental License since mid June for max. 4 people! How can I tune Airbnb to avoid this?Kind regards, René Latest reply by René10

Latest reply by Vuthy0

Hello! It seems that my listing has been dropped in the search engines on Air bnb because I have rejected a few reservation requests. I haven't gotten any views in a few days which is unusual. Do you guys suggest I re-do my listing (make a whole new listi... Latest reply by Harry22

The owner of the property cannot always get to the rental house within that window to check out conditions post departure. Any ideas? Thank you Latest reply by Sandra126

A guest would like me to refund them after they checked in because they say their son is wheezing due to a smell of mold. However both my Mom and husband are allergic to mold and do not wheeze in our home. Additionally other guests have not complained o... Latest reply by Vivi3

Wanted to give a relative my property number so they could easily pull it up and take a look. I tried putting the number in the search bar but it pulled up a bunch of propertie totally unrelated to mine and not even in my city. Latest reply by Deborah75

Want to give my property number to a relative so they can easily pull up my property using the number. I tried putting it in search but it pulled up a bunch of properties that were not mine or in my city.