Help

Hi, I had a bizarre experience as a host with my first guests. They where 2 Chinese ladies just for one night. As I was informed they were leaving my flat at 4. I went that time to have my key back. They did't open the door. I had another key buy I found ... Latest reply by Ute42

Hi, I had an Airbnb guest who stayed for 2 nights and ran up a £13 phone bill. Can I charge it to them? Latest reply by Jo544

Hello i am Vincent a super host we just had very bad experience with hosting guest who broken our house rules . And broken our furniture and left the property in such a discusting dirty condition , cigarette smoking in the property cigarette ends just on ... Latest reply by Emiel1

Hello! I'm looking for an Airbnb cleaning company in Berkeley. My normal cleaner is starting college full time and no longer able to help as much. So I'm looking for a new company. Please let me know if you offer this service.

I get a booking today that I confirm. The guest give me his number and ask me to call him and confirm his booking. I call him and say that it was ok to check in today evening. I sms him my address. Now I can see that Airbnb is waiting for him to update hi... Latest reply by Ann489

Bonjour j'organise des randos en vélos couchés tout terrain en Baie de somme, je propose 3 expériences, mais il y en a 2 qui s'affichent et une (la moins chere) qui ne s'affiche pas alors que je l'ai bien dans mon calendrier...les clients potentiels ne l... Latest reply by Jeff158

I have Recently I noticed that my reviews are out of date sequence. Reviews from 2018 are showing on top while more recent ones are further down and not in sequence. Would appreciate suggestions as to how resolve this. Thanks. ... Latest reply by Joseph-and-Margaret0

Is anyone else having problems with the Airbnb app? From the latest update we have several problems: 1. When we click on ‘Progress’ We can see our earnings for the month but not the total earnings generated (it shows error). The problem is not just for u... Latest reply by Pamela553

For the first time in 3 yrs we were put in a situation where we felt we had to have guest/group leave. We specialize in 7 day bookings for the baseball camps in NY. About 95% of our bookings are baseball families from all over the country. We we have an ... Latest reply by Roger-and-Lisa1

I just received an Instant Booking by a guest who has no government-issued ID on file with Airbnb(which is one of my requirements). Has anyone else had this happen? I didn't think that personal info and verified ID were the same. This potential "gue...