We recently found an unannounced dog in our unit. The guest has been very friendly and is here for one more night so we don't want to stir up any hard feelings. Please let me know if anyone has any better suggestions for this kind of a situation. Here's t...
Latest reply by
Linda108
I am new to this so need a little help. I priced my house to low and it was booking like crazy, so I raised the price and still got bookings. I raised it one more time and now it has slowed right down. I want to lower the price but one user paid the h...
Latest reply by
Emiel1
It's not the first time and I really have no choice but to move to other platforms and am almost done setting up my account on Home Away.My guests cancelled their stay today because they can't ride their bikes in the high winds. They wrote:"Christine, ...
Latest reply by
Rosemarie9
According to my account information, payments were set to paypal adress 1 as defautPaypal address 1 is fully functionalPaypal address 2 is notUnfortunatelty AirBnB says that they sended my payment to this second oneOf course, Paypal says they never receiv...
Hello I am new here and getting ask by a customer to stay for 3 month. i made him a special offer. it would be my first booking? when can i expect my payout for this booking? monthly or after 3 month? thanks in advance annie
Latest reply by
Kevin1215
Just about to welcome our first guest, unfortunately she cancelled and is asking me for a refund.I have explained that hosts do not get paid before guest visits, can she get a refund and how ? Thanks Roger
Latest reply by
Emiel1