Is there a way to contact a manager in customer service? I have run into a deadend with my problem.

I’ve been hosting for almost a year without any issues but payment from my last four guests hasn’t arrived in my account. I’ve contacted Airbnb 6 times about this and each time I’m told it has been resolved but payment never arrives. Airbnb can see the m... read more

We are beyond the refund time period if we cancel. We will just lose the money. The host just reached out to tell us the pool will not be available. The pool is the first picture on the listing and the best part of this florida property. They want us ... read more

QUESTION: Is this an over the top guest reaction to me asking his kids not to play with a soccer ball INSIDE the house? His kids were bouncing a soccer ball all day on Saturday inside the home. His reaction to me is so over the top. e.g using words such a... read more