Hosting

I noticed that part of the criteria to obtain SuperHost status is 10 reservations within a 12 month period; however, my typical reservation lately has been over a month. A host that is primarily accepting long-term reservations should not be penalized fo... Latest reply by Lizzie

Dear AirBnB, I have not received an email from AirBnB confirming a reservation. As the dates the guest requested is during a PEAK period, I need to know if this booking is confirmed on not. Could someone from AirBnB contact me please. Many thanks and kind... Latest reply by Jeet0

Hello, I wanted to know when does the First Message (that is automatically sent) goes out? Is it after an instant booking or after any confirmed booking or after the first message received from anyone contacting the host? I remember reading somewhere earl...

Hey does anyone know how to change the space description? I have change the bed from a full to a Queen and can't figure out how to change that. Thanks for the help,Machelle Latest reply by Machelle0

Hi! This is my first post in the community. Other listings in my neighborhood seem to have their addresses wrong. My listing is in the right spot but with other listings immediate to it, it's grouped in a cluster that lets the search for guest probably h... Latest reply by Shadley0

I've been hosting for 2 months now and so far so good. I am still wondering if I should keep going cuz winter is coming. If the occupancy rate is low in winter, I think maybe it's better to rent it out for long term.... Could any long time host help plea... Latest reply by Shadley0

I started with airbnb when I owned an average place right on the gulf of mexico. I had many happy guests that left positive reviews. I also had 3 not so positive reviews. It was always very clean and a great value for the money. I sold the property l... Latest reply by Dave-and-Deb0

Hi there, I have a moderate cancellation policy - i.e. guest will pay fees if they cancel within 5 days. The guest has cancelled within 2 days of the booking, but I am happy to accept their cancellation and refund the full amount of the stay. I haven't r... Latest reply by Dave-and-Deb0

i cannot change my setting back to not accepting instant bookings, have severak times tried and followed instructions, but seems like the button to change it is not working, I do not want to accept instant bookings, how can i find technical help? thanks! Latest reply by Natalie-and-Stephen0

I had 3 guests check in late last night and normally when I prepare the room for the guests my final check includes putting the keys on top of the house manual before exiting the room. The keys are not only a regular door key but an expensive remote for ... Latest reply by Michelle0