What hosts are saying

    Keith10
    Hosting

    My guest accidentally gave a 1-star rating in one category. She wants to change it. Can she?

    I've never had a 1-star rating before, so I made sure to ask the guest if there was anything in particular that needed attention. She was shocked and apologetic; she didn't mean to give a 1-star rating and wanted to change her review. Is this possible? I... Latest reply by Lisa7
    Damon1
    Hosting

    Reviews

    Hi there, One of my guests was a pain and rather than get into leaving hostile reviews, what happens if I dont leave one. she has left one but the system says I have a few days to leave one otherwise its not visible. Is it visible to other people or not v... Latest reply by Jeet0
    Evelyn0
    Hosting

    Marketing Monday: Create Trust

    Create trust by being candid about 3 features people love about your listing, and 2 items that some people don’t like. Chip Conley’s tip from our conversation Tiny CC: http://tiny.cc/ChatwithChip. Below are my three and two items: Three items my guests ...
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    Brigitte10
    Hosting

    Dates error on airbnb app

    As hosts, we usually manage our listing on a laptop and the calendar seems perfectly fine and reliable. Today (Monday February 29th) my mother showed me the availability calendar of our listing on her smartphone. It showed February 29th 2016 as a Sunday, ... Latest reply by Clare0
    Merilyn0
    Hosting

    Taxes are here

    Hello everyone, my home and Airbnb service is located in Los Angeles. What has your experiance been regarding Taxes? I've been hearing a lot about TOT taxes. Does anyone have any tips and suggestions? Thank you in advance. Latest reply by Merilyn0
    Alexei0
    Hosting

    Sub category rankings

    Regarding Airbnb, the sub catagories of location and acuracy are not good. One of my renters gave less stars than the normal 5 because the place looked more beautiful in real life than in the photos. Now I am penalized for that. Isn't it better they are ... Latest reply by Jeet0
    Elena46
    Hosting

    Double listing

    Hi,I wanted to update my listing. So I did. But now I have two listings, the old one and the new one. Why this has happened? If I delete the old listing then also all the reviews will be lost. I don't want a new listing. I just want to update the old one!... Latest reply by Elena46