Hosting

My guest booked instantly and said he would check in after 2 hours on the same day and then he cancels on me and I get an email from AirBnb saying that a full refud was issued to him. Airbnb never contacted me and my cancellation policy was strict. Can th... Latest reply by Anne355

I don't want to charge for infants but I do want to know whether guests are bringing a baby or toddler. I understood that guests had to put this on their booking form so why am I not seeing it? Guests do normally mention this in 'chat' but I want to se... Latest reply by Jim-and-Marcia0

So, I've got a couple of places in Florida and AirBNB is (as of Dec. 1) remitting taxes on my behalf. a) How are they remitting it on my behalf without knowing my tax ID number to submit with my portion?b) How do I know how much they have paid and how ... Latest reply by Sarajane3

This is part of the CC Festival of hospitality, original topic created in the Portuguese speaking Community Center, by @Beatriz98 and translated below. ------------------------------------------------------------------------------- Not all trips are ... Latest reply by Rishabh10

Hello all, just wondering how long it took to get your first booking? I have tested different prices, tried lowering and raising etc and it doesn’t seem to make a difference. I have gotten two inquiries that did not turn into bookings. If you could review... Latest reply by Anonymous

Hello,Recently I ran into an issue with guest booking for a number of their employees. The employees overstayed (albeit the place is abandoned, with only their belongings left) and per policy I'm to charge late check-out fee. However, the guest (the emplo... Latest reply by Helen3

EI just checked out a family today. They were nice, and respected house rules. They even collected kitchen trash and put the bags away outside the house in the backyard even though we did not require guests to do so.However, we did find a few small things... Latest reply by Susan1188

Hello!Long story short, I need someone that can meet my guests at the entrance of my apartement building and hand over the keys to them once they arrive. Nothing more, nothing less. I will only need this when I can't be there to do that for them, so its o... Latest reply by Felita1

Sorry to bother you guys in the host section, but I'm curious how do I get reviews as a guest? I've stayed in like 4 or 5 airbnbs since August, and even though, I left 5 star reviews for all of them-- no one has written a thing for me. I've gotten some pr... Latest reply by Sarah977

Hi, I am in the market for a co-host in the West Seattle area. I have possibility for a second property opportunity down in Seatac as well looking for 100% app management, cleaning, guest relations and light repairs around the house. House is a shared spa... Latest reply by Alex1946