Do other hosts seem to get a mixed bag of either lovely or ungrateful, overly demanding guests on the holidays? I am beginning to wonder if I am cursed with terrible, impossible-to-please guests on the holidays. I have awful New Years guests and today I f...
Latest reply by
Rowena29
Hi there, Can anyone in the community advise please? I have had a “strict” cancellation setting on my property since I set up the listing. I noted, unhappily, that last year the terms of this setting had changed and allowed guests to get a refund up to 15...
Latest reply by
Susan17
Hi, this is my first post here. Ive been a Super Host now for 18 months in the centre of Vienna. Ive now encountered my first significant problem with a No Show who has left 1 star reviews across the board. It is beyond me how Airbnb can allow someone to...
Latest reply by
Stephanie
Happy new year everyone I am just looking for some advise/recommendation how to write a constructive feedback. Guest booked a room once, 1 night. No issues with the guest but I did not like him as a person, personality crash (the guest room and the bathr...
Latest reply by
Dora31
Hey all, I wasn't sure whether to post here or just forwarn new hosts of the dangers of renting in a cosmopoltian urban region - but my Airbnb guests this weekend ransacked my entire condo unit - cigarettes burnt out on the floors and the walls, broken fu...
Latest reply by
Linda108
I just realized that infants are not charged with extra guest fees!Since when Airbnb changed this? And why? Airbnb did not ask me anything about this change! I wont accept infants if they don't pay the extra guest fee. This is for sure!Infants, no matter ...
Latest reply by
Danielle476
Ive been searching for awile now on the Airbnb and site, im unable to find an help or support that relates to Australia. Airbnb isnt legal here yet and our laws regarding accomodation date back to 1986, before the internet. Would be great if Airbnb suppor...
Latest reply by
Di74
Has anyone noticed the new display of your reviews shows only the guest and star rating... to see their review you must click a link to open it up which is absurd for high volume hosts. Granted we get each one emailed yet those do not show which house it ...
Latest reply by
Mario-and-Cata0